Support

Support

Support

For existing customers looking to troubleshoot an item, please visit our support portal

Open a Support Ticket

User Guides

Quick Start Guides

Reference these quick-start guides for the most common functions

Getting Started

Reduces labor costs by by 98%, hours-long tasks complete in just minutes.

Populating Your Cut Database

Correct file metadata once and only once. ProCue applies for any future use.

Verifying Metadata & Team Notes

Export to .csv, your branded template, or pre-built client templates.

Navigation

Use positioning to fix topbars, sidebars, and backgrounds.

Import a Sequence

Use effects like Transforms and Parallax scrolling.

Modify Metadata

Connect your site to the most popular apps out there.

Mo

Run a blog, list job openings, or manage your event schedule.

Navigation

Visually structure your pages and link to them easily.

SEO

Build lightning-fast, globally optimized sites.

Quick Start Guides

Click on a feature below to learn more

Knowledge Base

Release Notes

FAQs and Tutorials

Importing a Cue Sheet

Connect your site to the most popular apps out there.

Tagging and Updating Metadata

Add effects with a few clicks and capture your audience’s attention when they land on your website.

Navigation and Layout

Design your site on a familiar free-form canvas. Visually set up your breakpoints to make it responsive.

Exporting a Cue Sheet

Visually structure your pages and link to them easily.